About Us

We're here to make accident claims simpler.

An accident can turn an ordinary day into a stressful one. At MSF Assist, we take the pressure off by handling your claim and coordinating everything you need — from recovery and storage to replacement vehicle hire.

Start Your Claim
Our Purpose

We serve one purpose: getting you back on the road

MSF Assist provides a day-to-day service helping you overcome the barriers a damaged vehicle creates. We serve one purpose — recovery and storage of your vehicle, a like-for-like replacement vehicle, and keeping you on the road so you can fulfil your domestic duties.

  • Recovery & storage of your damaged vehicle
  • Like-for-like replacement vehicle
  • Ongoing support until your case is resolved
MSF Assist team member taking a client call

More than just a claim.

From the moment you get in touch, to the day you're back on the road — we take care of everything.

Claim
→
Recovery
→
Storage
→
Replacement Vehicle
→
Back on the Road
Who we support

Built for how you actually use your vehicle

Private motorists

Social, domestic and pleasure use — a replacement that fits your day-to-day life.

Commuters

Getting to and from work without your own vehicle isn't always straightforward — we help close that gap.

Business drivers

Running your business depends on being mobile. We match a vehicle to that need.

Licensed taxi drivers

Taxi-licence vehicles arranged so your livelihood isn't left waiting on a repair.

Taxi Claims — Our Specialist Focus

Taxi claims are different.

For taxi drivers, a taxi isn't just a vehicle — it's your livelihood. Being off the road can mean lost income, disruption for your passengers and added costs. That's why we specialise in taxi accident claims and replacement taxi hire.

We have access to replacement taxi vehicles with plates covering multiple councils, including:

Pendle Bury Sefton Salford Knowsley Wolverhampton and many more...
I Need a Replacement Taxi
Row of licensed taxis
Our approach

Matched to your needs — not a generic hire car

At our service, alternative prestige vehicles are provided to our customers, whatever the vehicle is used for. We make sure the vehicle matches your needs, giving you the best specification and terms against your previous vehicle — less disruption, less dismay.

You'll usually stay in hire until your vehicle is fully repaired, until payment is received at the agreed pre-accident value, or until you buy a replacement vehicle in the case of total loss.

MSF Assist agreeing terms with a client
Our Commitment

Your accident. Our support.

From your initial claim through to recovery, storage and replacement vehicle hire, we're here to make the process easier.

Start Your Claim

Accident claims made simple.

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