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Non-Fault Accident Specialists

Not your fault. Not your problem to fix alone.

If you've been involved in a non-fault road traffic accident, MSF Assist recovers and stores your damaged vehicle, provides a like-for-like replacement, and keeps you on the road until your case is resolved.

Social, domestic and pleasure use — a replacement matched to your everyday routine.

Vehicles suited to running your business, so being off the road doesn't mean being out of action.

Taxi-licence vehicles arranged so your livelihood isn't left waiting on a repair.

Start Your Claim Call the Claims Line
Client travelling in a replacement vehicle arranged by MSF Assist Customer collecting the keys to a replacement vehicle Technician inspecting a recovered vehicle
✓ Non-Fault Specialists 📍 Nationwide Coverage
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When an accident isn't your fault

The disruption shouldn't fall on you

A non-fault accident brings questions you shouldn't have to answer alone.

Vehicle damaged?

Your car is off the road, and you're left without transport while repairs are sorted out.

Daily duties affected?

Getting to work, running your business, or managing family life becomes a daily struggle.

No way to recover?

Without support, you're left to arrange recovery, storage and repairs entirely yourself.

Unsure of next steps?

Dealing with insurers and the at-fault driver's side can feel confusing and one-sided.

How we help

One point of contact, from recovery to resolution

MSF Assist provides day-to-day support in overcoming the barriers a damaged vehicle creates. Our aim is to give you assistance that's sufficient for your needs — covering:

  • Recovery and secure storage of your damaged vehicle
  • A like-for-like replacement vehicle while yours is off the road
  • Support that keeps you on the road, fulfilling your day-to-day duties
See Our Services
Technician inspecting a vehicle in a repair garage
Replacement vehicles

A vehicle that matches your life, not just your journey

Whether it's social, domestic and pleasure use, travelling to work, running your business, or a licensed taxi vehicle — we provide alternative prestige vehicles matched to your needs, giving you the best specification and terms against your previous vehicle.

  • Matched to your previous vehicle's specification and terms
  • Suitable for private, business and taxi-licence use
  • Stay in hire until your vehicle is repaired, valued, or replaced
How It Works
Customer collecting the keys to a replacement vehicle
Why choose MSF Assist

Built around getting you back to normal

Our customers usually stay in hire until their vehicle is fully repaired, a pre-accident value is agreed, or a replacement vehicle is bought — we manage the process alongside you.

Been in a non-fault accident?

Call us or write to us — we're ready to assist with vehicle recovery and a replacement vehicle, today.

Contact MSF Assist