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Our Services

Everything you need after a non-fault accident, handled under one roof — recovery, storage, replacement, and support until it's resolved.

Close-up of accident damage to a vehicle
Recovery & Storage

Vehicle Recovery & Secure Storage

We arrange recovery of your damaged vehicle and secure storage for as long as it's needed — so you don't have to deal with it yourself.

Handover of keys for a replacement vehicle
Replacement Vehicle

Like-for-Like Replacement Vehicle

A vehicle matched to the specification and terms of your previous car, so the change causes as little disruption as possible.

Executive travelling in a business replacement vehicle
Business & Taxi

Business, Taxi & Licensed Vehicles

Prestige vehicles for social, domestic and pleasure use, travelling to work, running your business, or taxi-licence work.

MSF Assist claims support team member
Claims Support

Ongoing Claims Support

We stay with you from the first call to resolution — whether that's repair completion, an agreed pre-accident value, or a replacement purchase.

How your hire vehicle is chosen

Best specification and terms, matched to what you had

We want to ensure the vehicle we provide matches your needs — giving you the best specification and terms against your previous, damaged vehicle. That means less disruption, and less dismay, while your claim is resolved.

See How It Works
Technician assessing a vehicle before repair

Ready to get moving again?

Call us or write to us for help with vehicle recovery and a replacement vehicle.

Contact MSF Assist